What we collect

When you send an inquiry or use the contact form we receive the details you type: your name, email address, phone number, city and message, and the books you ask about. For security we also keep the internet address (IP address) and browser details of the visit.

How we use it

We use this information only to reply to your inquiry and to protect the website from misuse (for example spam). We do not sell or share your details with other companies. We may share them with the email service that delivers our replies.

Verification codes

If email verification is switched on, we send a one-time code to your email address. The code is stored only as a protected value and expires in 10 minutes.

Cookies

This website uses only the small cookies it needs to work (for example to protect forms against forgery). It does not use advertising cookies. It uses Google Analytics to count visits (pages viewed, type of device and approximate area) so that we can improve the website; Google Analytics sets cookies for this and the figures are anonymous. You can block these cookies in your browser settings. The books you select for an inquiry are remembered in your own browser only.

How long we keep it

Inquiries are kept for as long as needed to serve you and for our business records. Security records are removed automatically after a limited period.

Your choices

You may ask us to show, correct or delete the details you sent us. Please write to us through the Contact page.

Security

The website is protected with HTTPS, protected forms, limits on repeated requests and restricted access for staff. No system is perfectly secure, so please do not send passwords or card numbers in an inquiry.